EP. 2 - Erica Dhawan: Setting new norms in today’s digital culture

Erica dhawan bio

When leaders want to break team silos, drive exponential growth and innovate through teamwork, they call Erica Dhawan.

Erica Dhawan is an internationally recognized leading authority, speaker and advisor on 21st century teamwork, collaboration and innovation. Named as one of the top 50 management thinkers in the world byThinkers50, she is the author of two bestselling books, Get Big Things Done: The Power of Connectional Intelligence and Digital Body Language: How to Build Trust and Connection, No Matter the Distance. As we continue to experience an increasingly digital world where work practices are changing at a blistering pace, Erica shares innovative strategies to unlock the collective power of teams, build a culture of trust across any distance and create authentic engagement to ensure competitiveness. Rated #1 on the Top Women Keynote Speakers list, Erica frequently appears in the Harvard Business Review, Fast Company, and The Wall Street Journal. Erica speaks on global stages ranging from the World Economic Forum at Davos, to the US Army, to companies such as Coca-Cola, FedEx, Goldman Sachs, Walmart, and Cisco. She holds degrees from Harvard University, MIT Sloan, and The Wharton School.

Show notes

In this episode we’re joined by Erica Dhawan. Erica is a leading authority in the world of teamwork, collaboration, and innovation, as well as a Wall Street Journal best-selling author. She has been ranked as one of the top female keynote speakers and has also been referred to as “the Oprah of management thinkers.” Erica shares her wisdom on communication in today’s digital culture - including using connectional intelligence and reading digital body language in our modern workplace.

Key topics in this episode include:

  • Why Erica emphasizes the importance of being a speaker.

  • The field she thought she would go into and why she shifted into speaking instead.

  • What speaking has brought to her life and why she feels drawn to it.

  • Erica’s secret for keeping her content fresh and relevant.

  • What connectional intelligence is and why it’s so important in today’s workplace.

  • Why understanding digital body language is so relevant to teams today.

  • The consequences of our “always on” culture and what we need to do about it.

  • What you can do to make your team members feel truly valued.

  • The unique struggles that women who are direct have in the workplace.

  • Why communication style should vary internally versus externally.

  • What senior team members need to remember about their junior team members.

  • The key driver of trust in teams and how to avoid creating a toxic workplace.

  • How creating norms can help you thrive despite the distance between team members.

  • What Erica has been told is her greatest gift and how you can use it too.

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